SPAM – UBE – BULK EMAIL
You can be assessed a fine of up to $250 and/or face immediate suspension. Spamming or the sending of unsolicited email or mass email from or through a Consonant Web Services virtual, leased, dedicated or co-located server, or using an email address that is maintained on a Consonant Web Services server to send bulk or unsolicited email is STRICTLY PROHIBITED. Consonant Web Services will be the sole arbiter as to what constitutes a violation of this provision. The following are a few examples of actions that ARE VIOLATIONS of our terms of service:
[Violation] Sending email to any person or company that did not specifically request to be contacted.
[Violation] Sending bulk email to addresses from a purchased mailing list.
[Violation] Sending email advertising from an account or web page on our servers to any person or company that did not request it.
[Violation] Requests to trade links unless the recipient’s email address was publicly displayed on their website or they provided a form. (no scraping domain records)
[Violation] Allowing a marketing company to email to their own list about your company, products, services or website.
[Violation] Sending advertisements to email addresses that were obtained through sales or information requests after you have completed the sale or provided the requested information. (Unless the recipient specifically opted-in)
[Violation] Automated opt-in on any forms is prohibited, the option must be manually checked by your clients, customers or visitors. That means opt-in list checkboxes must be defaulted to opt-out.
[Violation] Sending bulk email to more than 250 addresses in one day (including opt-in lists.) You should use a service like MailChimp.
[Violation] Sending to more than 125 addresses in one email (including opt-in lists.) You should use a service like iContact or ConstantContact.
Customers are forbidden to send e-mail to any person who did not request to receive it (non opt-in). It is explicitly prohibited to send unsolicited bulk mail messages (“junk mail” or “spam”) of any kind (commercial advertising, political tracts, announcements,…) or to post the same or similar messages to large numbers of newsgroups (excessive cross-posting or multiple-posting, also known as “USENET spam”).
Unauthorized use, or forging, of mail header information (e.g. “spoofing”).
Customers may not forward or propagate chain letters, nor malicious e-mail.
These rules apply to any Internet based distribution medium and any application using the Internet as well (e.g. usenet news, fax-like documents over the Internet).
Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP, which includes, but is not limited to, the facilitation of the means to send e-mail spam, initiation of pinging, flooding, mail-bombing, denial of service attacks, and piracy of software. Sending email designed to damage the target system when executed or opened; for example, sending malicious programs or viruses attached to an email. Sending email which is designed to cause confusion, consternation, fear, uncertainty, or doubt, such as fake virus warnings. You must never subscribe anyone other than yourself to a mailing list.